Refund policy

ALL SALES FINAL — NO RETURNS OR EXCHANGES

Thank you for shopping with us. Please read our return policy carefully before completing your purchase.

All sales are final. We do not accept returns, exchanges, or cancellations for any reason once an order has been placed. By completing your purchase, you acknowledge and agree to this policy.

Why all sales are final:

We [hand-make / source in small batches / offer deeply discounted pricing / etc. — customize this] which means we're unable to restock returned items. This policy allows us to keep our prices and quality consistent for every customer.

Damaged or Defective Items
We stand behind the quality of our products. If your item arrives damaged or defective, please contact us within 5 days of delivery at [your email] with your order number and photos of the damage. We will review each case individually and, at our discretion, offer a replacement or store credit.

Wrong Item Received
If you received an item different from what you ordered, please contact us within 5 days of delivery. We will correct the error at no cost to you.

Order Cancellations
Orders cannot be cancelled or modified after they are placed. Please review your cart carefully before checking out.

Lost or Stolen Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen items. We recommend contacting your local post office or filing a claim with the carrier directly.

Questions?
Contact us at unofficialschoolsocialworker@gmail.com — we're happy to help before you buy.